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Delivery Supervisor / Manager at The Place
The Place is a trademark of Smackers Limited. It is a profitable player in the QSR industry in Nigeria with great prospects and staff strength of +1400 employees. We are recruiting to fill the position of Delivery Supervisor / Manager in Lekki, Lagos.
Job Description
- The Place Delivery Supervisor / Manager will be responsible for coordinating delivery team members, managing 3rd party rider relationships and overseeing every aspect of the delivery process.
- The position also will be responsible for performance analytics as it relates to our platform, as well as ensuring our restaurants are operating at a high-level across aggregator and 3rd party delivery partners.
- In addition, the position will be required to work with other functions within the organization including Operations, IT & finance.
Key Responsibilities
- Oversee daily activities of delivery team and provide direction and guidance as needed.
- Perform resource allocations and workload assignments according to delivery requirements.
- Ensure that team maintains high level of competence, service delivery and operational excellence.
Qualifications
- A Bachelor's Degree in a Business-related field.
- 1-3 years of professional experience
- Experience in customer service and logistics may be advantageous.
- Good computer skills and the ability to use business support software.
- Proficiency in Microsoft Office applications
- Strong customer service, project management, and quality control skills.
- Preferred experience in Marketing, or related field
- Experience with analytics platforms and would be a big plus
How to Apply
Interested and qualified candidates should apply on or before 31st May, 2021.Note: Candidates who do not meet the above criteria need not apply. If you meet the above criteria please send your Curriculum Vitae.
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