-
Female Customer Service Representative at SIMS Nigeria Limited
SIMS Nigeria Limited - We are recruiting to fill the position of a Female Customer Service Representative in Kano.
Core Responsibilities
- Receive customers and address all issues concerning their faulty products.
- Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
- Forward all Job Card and faulty products to the Service center supervisor.
- Preparation of defective parts failure report( Panel, PCB & Compressor )
- Preparation of daily work report.
- Daily follow up on the engineers to confirm the status of jobs.
- Responsible for Happy calls to customers and dealers.
- Responsible for Spare part request in line with job card details.
- Responsible for Job completion feedback to the customer
Requirements
- Bachelor’s degree or equivalent
- Minimum of 2 years experience in a similar role.
- Proficiency in the use of Microsoft office applications –MS Excel, Word, and Powerpoint
How to Apply
Interested and qualified candidates should apply on or before 20th April, 2021.
workSIMS Nigeria Limited Click here to join our Telegram community
Click here to report a suspicious job posting
Subscribe to our mailing list
Subscribe