• Field Operation Officer at Workforce Group

    work Workforce Group
    Date Posted: 2019-10-14

    Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. We are hiring a Field Operation Officer in Lagos.

    Job Summary

    • To supervise the staff and facilities at Bus Stations within the region to provide an effective, safe and pleasant experience for the travelling public and bus operators.

    Job Responsibilities

    • Supervise the daily activities of a team of Field Operations Assistants.
    • Supervise the facilities at Bus Stations. Ensure that they are maintained and inspected to provide a safe, pleasant and effective environment for bus operations and the travelling public.
    • Strive to achieve, or exceed, targets set against such measures as Customer Satisfaction and number trips by Bus Captains
    • Oversee both the validation and invalidation of the tickets
    • Ensure that head count of the passengers is accurately performed
    • Oversee adherence to bus arrival and take off schedule
    • Attend regular meetings as required by the operation department regarding Bus Stations and stands. Urge and escalate matters if they are not completed satisfactorily.
    • Undertake regular safety inspections and participate in risk assessments and mandatory safety checks. Strive for a high level of safety in and around facilities for the benefit of all users.
    • Ensure that bus station procedures and emergency plans are adhered to at all times.
    • Undertake line management responsibility for the Station Assistants; this will include training, performance management and discipline.
    • Ensure all relevant publicity is available and posted within the Bus Station and that it is up to date and of good quality.

    Job Requirements

    • 2 years’ experience in transport management, or any other related field for B.Sc/HND
    • Excellent interpersonal skills
    • Pleasant personality
    • Good team player
    • Courteous services
    • Effective written and verbal communication
    • Flexibility to work outside normal working hours

    How to Apply
    Interested and qualified candidates should click here to apply on or before 26th October, 2019.

    work Workforce Group

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