Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. We are hiring a Field Operation Officer in Lagos.

Job Summary

• To supervise the staff and facilities at Bus Stations within the region to provide an effective, safe and pleasant experience for the travelling public and bus operators.

Job Responsibilities

• Supervise the daily activities of a team of Field Operations Assistants.
• Supervise the facilities at Bus Stations. Ensure that they are maintained and inspected to provide a safe, pleasant and effective environment for bus operations and the travelling public.
• Strive to achieve, or exceed, targets set against such measures as Customer Satisfaction and number trips by Bus Captains
• Oversee both the validation and invalidation of the tickets
• Ensure that head count of the passengers is accurately performed
• Oversee adherence to bus arrival and take off schedule
• Attend regular meetings as required by the operation department regarding Bus Stations and stands. Urge and escalate matters if they are not completed satisfactorily.
• Undertake regular safety inspections and participate in risk assessments and mandatory safety checks. Strive for a high level of safety in and around facilities for the benefit of all users.
• Ensure that bus station procedures and emergency plans are adhered to at all times.
• Undertake line management responsibility for the Station Assistants; this will include training, performance management and discipline.
• Ensure all relevant publicity is available and posted within the Bus Station and that it is up to date and of good quality.

Job Requirements

• 2 years’ experience in transport management, or any other related field for B.Sc/HND
• Excellent interpersonal skills
• Pleasant personality
• Good team player
• Courteous services
• Effective written and verbal communication
• Flexibility to work outside normal working hours

How to Apply
Interested and qualified candidates should click here to apply on or before 26th October, 2019.