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ICT Assistant at Action Against Hunger
work Action Against HungerplaceMaiduguri, BornoDate Posted: 2020-05-27Action Against Hunger is the world’s hunger specialist and leader in a global movement that aims to end life-threatening hunger for good within our lifetimes. We are recruiting to fill the position of an ICT Assistant in Maiduguri, Borno.
Objective 1
- Server, Energy and Network Management.
Tasks & Responsibilities:
- Shall support the ICT Officer to ensure that Servers and other network resources are installed and configured for the respective users for Damaturu office.
- Shall archive and keep in safe location all old files on the server and some relevant users’ data
- Shall support the ICT Officer in the delivery of energy backup system (inverter, UPS) for the ICT equipment for Damaturu, Bade, Potiskum and the sub-bases
- Shall be Local Area Network administrator for Bade and Potiskum offices and monitor users’ access to the Network and all its resources.
Objective 2
- Radio, CCTV and Trader / ODK Devices Management
Tasks & Responsibilities:
- Shall support the ICT officer to ensure smooth operation of all HF/VHF radios for the base
- Shall with the ICT Officer provide technical advice on CCTV operations to the base security manager whenever the needs arise
- Supports the M&E team to ensure effective use/function of the ODK phones, cash transfer and traders’ devices.
- Shall support the ICT Officer to resolve all ICT related problems with the ODK phones, cash transfer devices and traders’ devices are attended to within the shortest possible time.
Objective 3
- Data Security and Software Management.
Tasks & Responsibilities:
- Shall carryout weekly data backup followup for Damaturu office and ensure that backup is done for all the sub-bases at regular times
- Shall ensure that recommended anti-virus is installed on all the computers in the base and regularly updated
- Shall in collaboration with the ICT Officer ensure that all network resources (server, network drives, switches, routers, printers) are installed in a safe and well ventilated locations.
Objective 4
- Equipment Management.
Tasks & Responsibilities:
- Shall ensure that all staff have required equipment for the delivery of their roles
- Manages the base equipment list by regularly updating the list with new equipment
- Ensures that all users complete Equipment Temporary Allocation Form and well documented
- Makes sure that all new equipment labels are checked and allocated appropriately
- Ensures that all equipment assigned to leavers are returned and equipment list updated accordingly.
Objective 5
- Communication Service and Subscription Management.
Tasks & Responsibilities:
- Shall ensure stability of internet service for the base and the sub-base and when necessary provide internet service for individual staff who may not be within the office location for official reasons at some point.
- Shall continuously monitor the performance of all internet service and effective use of the internet bandwidth for Monguno and Damasak.
- Shall query any individual for abuse of any of the communication means (Internet, GSM, Thuraya and Radio) and report same to the ICT Officer for consistent abuse.
Internal & External Relationship
Internal:- Logistics Manager: hierarchical relationship – technical support – exchange of information, collaboration on planning and all base matters
- ICT Manager: Technical support
- ICT Officer: Direct Line Manager
- Logistics Officer: Collaboration on daily tasks
- Others Programme Managers: Exchange of information and coordination (integrated approach).
External:
- Local governmental and non-governmental partners: exchange of information, coordination,
- Local suppliers: exchange of information, coordination, influence on choice of technical options
- Local representatives of international aid organisations: exchange of information.
Qualifications
- Bachelor's Degree / Higher National Diploma in Information Technology / Engineering, Telecommunications, Computer Science or related courses.
Skills & Experience:
Essential:- Minimum 1 year experience in the ICT sector.
- Professional IT certificates such as MCP, MCSA, MCSE, CISCO are preferable.
- Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
- Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint)
- Fluency in English
- Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently
- Capacity for analysis, synthesis and reporting of large amounts of information
- Willingness to travel to field sites.
Preferred:
- Fluency in one or more National / regional languages an asset.
Minimum Basic Salary
- NGN156,995 per month.
How to Apply
Interested and qualified candidates should click here to apply on or before 29th May, 2020
Note: Qualified women are encouraged to apply.
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