• Product Specialist at Venture Garden Nigeria

    work Venture Garden Nigeria
    Date Posted: 2019-08-07

    Venture Garden Nigeria (VGN), a Software company, is hiring a Product Specialist in Abuja.

    Job Description

    • Good understanding of Airport environment of the specified location.
    • Understands and effectively presents and delivers presentations on products, features, and benefits.
    • Effectively describes the process and value-added benefits of the product implementation process to new and prospective clients
    • Prepares and provide product performance reports and analysis metrics.
    • Develops documentation for product release and training
    • Seeks opportunities to propose solutions and improvements as related to product usage.
    • Works closely with customers to understand their organizational pain points and effectively link product features and benefits to the customer’s needs to help promote sales.
    • Continuously reviews industry trends and client feedback to anticipate future market needs.
    • Establishes and maintains positive work relationships and works productively with support groups within the SBUs, i.e. Project Management, Business Analysis, Software Development, etc.
    • Manages incidents and problems in a timely and professional manner.
    • Prioritizes and escalates problems (when required) to the appropriate company resource.
    • Tests-fixes to ensure the problem has been adequately resolved.
    • Anchors training and implementation of product/projects at customer sites.
    • Reconciles invoices with payments in conjunction with revenue assurance
    • Assures revenue by driving product usage.
    • Other duties, as may be assigned.


    • At least 2 to 3 years experience in a product support role
    • Strong background and work experience in Customer Service/Technical support
    • Excellent computer skills and proficient in the use of Microsoft office suite.

    Additional Information

    • Working conditions
    • Flexibility is important.
    • Equal opportunity
    • The role is open to anyone who meets the above criteria regardless of race or nationality
    • Competitive based on experience.

    How to Apply

    Interested and qualified candidates should click here to apply.

    work Venture Garden Nigeria

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