• QA/QC Backend Validation Officer at Ikeja Electricity Distribution Company

    work Ikeja Electricity Distribution Company
    placeLagos
    Date Posted: 2019-09-18

    Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, We are recruiting to fill the position of a QA/QC Backend Validation Officer in Lagos.

    Role Purpose

    • This role will be responsible for assisting Backend specialist, coordinating and resolving post metering issues in the respective Business Units

    Responsibilities

    • Ensure quality standards on all metering initiatives are met from both self and officers in the back office.
    • Ensure daily validation and evaluation of the survey/installation.
    • Check for consistency in survey/installation and reporting.
    • Ensure closure of Non-conformance by the subcontractors or NMD reps at the various BUs.
    • Weekly Performance reporting.
    • Generation of quality of all metering activities & analyze the report.
    • Escalation of issues to relevant teams which include BU Vigilance Teams, QAQC Surveillance Team and Others.
    • Ensure field operation performance and compliance to policies.
    • Submission of weekly evaluation report to QAQC Field unit. Team with List of installation to be visited for surveillance
    • Update resolution feedbacks received from cross functional units.
    • Carrying out all other functions as designated in line with achieving the departmental objectives.
    • Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.

    Minimum Qualifications

    • First degree in Social science/ Engineering
    • Requires 0 - 3 years post qualification experience

    Technical Competencies:

    • Relationship management and interpersonal skills.
    • Data reconciliation and review skills
    • Fair Knowledge of metering
    • Good knowledge of industry related regulations
    • Planning and Organizing
    • Knowledge of electricity body requirements.
    • Commitment to Task.

    Behavioral Competencies:

    • Ability to work independently and take responsibility for operations impacting decisions
    • Ability to work under pressure and multi task effectively
    • Good communication & interpersonal Skills

    How to Apply

    Interested and qualified candidates should click here to apply on or before 2nd October, 2019.


    work Ikeja Electricity Distribution Company

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