iCarryGo.com Limited, an online travel company, is recruiting to fill the position of a Ticketing and Reservation Officer in Kaduna.

Main Responsibilities

• Booking of flight tickets and resolving ticket related issues.
• Receiving calls from online customers and resolving customer queries and any customer related issues as regards their transactions with iCarryGo.com LTD
• Ensure proper flight reservation, hotels and cars and issue ticket and voucher where necessary.
• Ensure effective and efficient intra and interpersonal communication with the customers
• Educate and enlighten customer on the new and existing products of the company and also our visa consultation services.
• Ensure visa related issues are resolved timely.
• Ensure adequate solution to customers on any difficulty encounter why booking ticket on their own
• Ensure proper balancing of every online transaction ,off-line transaction, walk-in-customer on daily basis and present it to account department for review
• Follow up on every prospects and pending transaction on a daily basis
• Your duties/responsibilities maybe modified at the discretion of the management

Requirements

• Applicants must have worked in a similar position
• B.Sc/BA/HND/OND in any course
• Good communication skills
• Applicants must be skilled in the use of Global Distribution software and other computer programs.

How to Apply

Interested and qualified candidates should send their CV and Cover Letter on or before 23rd September, 2019, using the "Job Title" as subject of the email.